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Showing posts with the label what to do

What to Do If a Passenger Vomits in Your TLC Car

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As a TLC (Taxi and Limousine Commission) driver in New York City, dealing with passenger vomit in your car is an unfortunate but common challenge. Whether due to motion sickness, intoxication, or illness, vomit can cause significant cleanup hassles, unpleasant odors, and even lost earnings if not handled properly. Knowing how to respond—from immediate cleanup to securing cleaning fees and reporting the incident—can save you time, money, and stress. In this guide, we’ll cover: Immediate Steps to Take When a Passenger Vomits How to Charge a Cleaning Fee (and How Much to Charge) Uber & Lyft Cleaning Fee Policies (Updated Details) TLC Reporting Requirements How to Avoid Disputes with Passengers Over Fees Preventive Measures to Reduce Future Incidents Let’s dive in. 1. Immediate Steps to Take When a Passenger Vomits Stop Safely and Assess the Situation If a passenger vomits in your car, pull over safely when possible. Check if the passenger needs medical attention—some riders may be sev...

Don’t Wait to Notify After a Car Accident in NYC: What You Need to Do Immediately

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  If you’re involved in a car accident in New York City, especially as a TLC driver, time is of the essence. Delays in notifying the necessary parties can lead to complications with insurance claims, compliance with TLC and DMV rules, and even health risks. Here’s what you should do immediately after an accident to stay protected and follow local regulations. 1. Prioritize Safety First Before anything else, ensure everyone’s safety. If possible, move your vehicle to the side of the road to avoid further accidents and turn on your hazard lights.  Call 911  to report the accident and request medical assistance if needed. In New York State, it is mandatory to report an accident involving injury, death, or significant property damage to the police. For TLC drivers, reporting accidents to the police is not optional — it’s a requirement under TLC rules. Failing to report can result in penalties or license suspension. 2. Notify Your Insurance Broker Immediately After ensuring sa...