How to Schedule a TLC Appointment in NYC


Staying compliant with NYC's Taxi and Limousine Commission (TLC) is a key part of your job as a professional driver. Whether you’re behind the wheel of an Uber, Lyft, yellow cab, green cab, or a street-hail livery (SHL), you’ll eventually need to visit the TLC in person.

A crucial point to remember: almost all in-person transactions now require a scheduled appointment. Walking in without one will likely result in being turned away. This guide will walk you through the entire process: when you need an appointment, how to schedule it online, and what to bring to ensure your visit is quick and successful.

When Do You Need a TLC Appointment?

You must book an appointment online for these common transactions:

Medallion (Yellow Cab) Transactions
Transferring your current vehicle to another vehicle.
Certifying a new medallion vehicle.

Medallion Bulk Transactions (3-6 Medallions)
For agents or individuals to submit multiple medallions at once for vehicle, plate, agent, or address updates.

TLC Driver License Replacement
To replace a license that is lost, stolen, or damaged.
To update your license after a legal name change.
For licensees with an out-of-state driver license to update their TLC photo.

Street Hail Livery (SHL / Green Cab) Transactions
Affiliating or transferring to a new base.
Changing your vehicle or license plate.
Registering as a new SHL owner.

Your Step-by-Step Guide to Scheduling Online

Scheduling your appointment is a straightforward process if you have your information ready.

Step 1: Access the Official Portal
Go to the TLC’s official Appointment Scheduling System website:
TLC Online Appointment Scheduling

Step 2: Select Your Service Type
Choose the category that matches your transaction:
Medallion
Medallion Bulk
Driver License Replacement
SHL

Step 3: Choose Your Date and Time
Select an available time slot. Please note: While the official TLC site references Long Island City, their primary facility has moved. Appointments are held at the TLC's current location:
Dekalb Market Hall, 445 Albee Square West, 4th Floor, Brooklyn, NY 11201

Step 4: Enter Your Contact Information
You will need to provide:
Your full name
Your phone number
Your valid email address
Your TLC license number (if you are a current licensee)

> ⚠️ CRUCIAL: The phone number you enter must match the number the TLC has on file for you. If it does not, your transaction will not be processed.

Step 5: Confirm Your Booking
Agree to the terms and conditions. You may need to complete an image verification step before your appointment is officially booked. Click "Create Appointment." You will immediately receive a confirmation email with the date, time, and address. You must bring this email with you.

What to Bring to Your TLC Appointment

Being prepared is the best way to ensure a smooth visit. Do not show up empty-handed!

1. Your Appointment Confirmation Email: This is your ticket in—printed or on your phone. Appointments are not processed without it.
2. A Completed and Signed Application: Any required forms for your specific transaction.
3. All Required Documents: This includes your TLC driver's license, vehicle paperwork, medallion documents, SHL permits, and any other forms related to your request.

Need to Change Your Plans?

To reschedule or cancel an appointment, you must make changes at least forty-eight (48) hours before your scheduled time.

Use the link provided in your original appointment confirmation email.
Follow the instructions to cancel or select a new time.
You will receive a new confirmation email with your updated details.

Final Thoughts

Navigating TLC requirements is a fundamental part of your business. By using the online system, booking your appointment in advance, and preparing your documents ahead of time, you’ll save hours of hassle and keep your licensing and vehicle updates on track.

keep updating with TLC news, advice, Tips and Tricks with #AskMegaTLCgenius and Visit megainsurance.nyc  website.. Read Trending TLC Blog .
Need TLC Insurance? we’re here to assist with your TLC insurance needs.

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