What to Do If Your TLC Driver’s License Is Lost or Stolen



If your TLC driver’s license has been lost or stolen, it is important to follow the correct procedure to get a replacement and continue driving legally in New York City. The Taxi and Limousine Commission (TLC) has a specific process for replacing lost or stolen driver licenses that all TLC drivers must follow.

Step 1: Make an Appointment at the TLC Licensing Facility

To begin the replacement process, you need to schedule an appointment to visit the TLC Licensing Facility located in Long Island City, Queens. The TLC requires drivers to make an appointment through their online appointment system before coming to the facility. Walk-in visits without an appointment are generally not accepted.
You can make your appointment by using the official TLC online appointment system. Scheduling ahead helps ensure your visit goes smoothly and you can be seen promptly.

Step 2: Review the Credential Replacement Instruction Sheet and Bring Required Documents

Before your appointment, carefully review the TLC credential replacement instruction sheet available on the TLC website. This sheet explains exactly which identification documents and paperwork you must bring to the appointment to successfully receive your replacement license.
Bringing the required documentation is critical, as it allows the TLC staff to verify your identity and process your replacement license without unnecessary delays.

Step 3: What Happens During Your Appointment?

When you attend your appointment at the Long Island City office, the TLC will handle your replacement license depending on your driver’s license status:

For New York State DMV license holders:

You will receive a temporary paper license at the Long Island City facility. This temporary license is valid for ten (10) days from the date of issuance, allowing you to continue driving legally while waiting for your permanent replacement license.
The TLC will order your permanent replacement license, which will be mailed to your address on file.

For DMV license holders from other states:

You will be issued your permanent replacement TLC license with the current design directly at the Long Island City office during your appointment.

Step 4: Update Your Mailing Address If You Have Recently Moved

If you expect your permanent replacement license to be mailed to you, it is important that the TLC has your current mailing address on file. If you have recently moved or changed your address, you should update your mailing address online before your appointment to ensure your replacement license is sent to the correct location.

You can update your address through the official TLC website to avoid any issues with receiving your permanent license.

Summary
  • Schedule an appointment online with the TLC Licensing Facility in Long Island City.
  • Review the credential replacement instruction sheet carefully and bring all required identification documents to your appointment.
  • If you hold a New York State DMV license, you will receive a temporary paper license valid for 10 days, and your permanent license will be mailed to you.
  • If you hold an out-of-state DMV license, you will receive your permanent replacement license at the facility.
  • Update your mailing address online if you have recently moved to ensure delivery of your permanent license.

Official Resources and Further Information

For the most accurate and up-to-date information about TLC driver’s license replacement, please visit the official New York City Taxi and Limousine Commission website:

TLC Driver License Replacement Page

TLC Main Website

Disclaimer

This article contains information sourced directly from the New York City Taxi and Limousine Commission’s official guidelines as of the time of writing. TLC policies and procedures are subject to change. For the most current and official details on replacing your TLC driver’s license, please refer to the NYC TLC official website.

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