Portable and Hands-Free Electronic Device Rule for TLC Drivers


Staying focused on the road is not just common sense for TLC drivers — it’s the law. The Taxi and Limousine Commission (TLC) prohibits drivers from using portable or hands-free electronic devices while operating a vehicle. This rule is strict: if you are driving, you may not use a mobile phone, wear a Bluetooth earpiece, or handle any handheld or hands-free electronic device. The aim is simple — reduce distractions and protect you, your passengers, and everyone on city streets. For the official wording and authority, see the TLC Driving While Distracted page and the TLC Rules Page.

No Handheld or Hands-Free Devices While Driving

The core of the rule is straightforward: you may not use a handheld or hands-free cell phone or any other portable electronic device while driving. This includes making calls, texting, using apps, checking navigation while the vehicle is in motion, or holding a device near your ear. When the vehicle is moving or you are in control of it, the device stays out of reach. You are only allowed to use a device when you are legally parked or standing.

Having a Bluetooth or Earpiece Is Still a Violation

Many drivers think that a small earpiece or Bluetooth makes a difference — it does not. The TLC specifically says having a Bluetooth-connected device or other wireless or wired telephone device in or near your ear is a violation, even if you are not actively talking or listening to audio. If an enforcement officer sees an earpiece or device in use while you are driving, you risk a summons. For the legal text that defines this behavior, see Chapter 80 (PDF).

Limited Exception for Mounted Dispatch Devices and Two-Way Radios

There is a narrow exception for drivers who operate community livery cars, black cars, or luxury limousines. These drivers may receive dispatch information from a base using a mounted electronic device or an FCC-licensed two-way radio. But the rule is strict: communication must be brief and strictly business-related. Prolonged interaction, typing, or manual handling of mounted devices can still be cited as a violation if it interferes with driving.

What to Expect If You Are Found Guilty

If you are convicted of using a portable or hands-free electronic device while driving, the TLC will issue a summons and require you to attend a hearing. If the hearing finds you guilty, you will be ordered to complete the TLC-mandated Distracted Driver Course at a TLC-authorized school and show proof of completion within 60 days. The hearing and the requirement to comply are mandatory steps in the enforcement process.

Course Requirement Even If the Offense Happened in a Personal Vehicle

The TLC applies its rules to licensed drivers even if the offense took place while driving a personal, non-TLC vehicle. If the Traffic Violations Bureau convicts you of device use while operating a non-TLC vehicle, you will still receive a TLC summons and be required to take the Distracted Driver Course as ordered by the TLC.

Fine for Device Violations — $200

Regardless of whether the violation happened in a TLC-licensed vehicle or a personal vehicle, the penalty includes a $200 fine for device use. Along with the fine, course completion is mandatory. Ignoring the order to complete the course or failing to submit proof can lead to further penalties and complications with your TLC license.

Point System and License Consequences

The TLC assigns points to your TLC record for device-related convictions. For medallion, street hail livery, and for-hire vehicle drivers, the first or second conviction within any 15-month period results in 3 points each. After the second conviction, your license can be suspended. A third conviction within 15 months adds 4 points and will lead to license revocation. These points apply even if the conviction came from an offense in a non-TLC vehicle.

Where to Take the Distracted Driver Course

The mandatory Distracted Driver Course must be taken at a TLC-authorized provider. The course is a minimum of 2 hours and covers the dangers of driving while distracted, legal responsibilities, and practical steps to avoid violations. Course costs vary by provider, so check the provider list for up-to-date pricing and schedules. Download Distracted Driver Course Providers (PDF).

Official Resources and PDFs

Save these official links for rules and course providers:

Driving While Distracted — TLC

TLC Rules Page

Chapter 80 Rule Book (PDF)

Distracted Driver Course Listings (PDF)

Practical Tips to Avoid Violations

- Turn your phone to "Do Not Disturb" while driving or use an app that auto-responds.
- If you use navigation, set it up before you move and use a dashboard mount that you only glance at while stopped.
- Do not accept calls through headsets or earpieces while driving.
- If a passenger needs to call or message, ask them to handle the device.
These simple steps reduce your risk of getting a summons and keep your license clean.

Real-World Scenario

Imagine you're parked at a busy airport pickup and a call comes in. The safest move is to put the car in park, pull into a legal spot if needed, and then answer. Avoid answering while temporarily stopped in traffic or double-parked — those moments still count as driving under TLC rules.

Closing Note

Following the Portable and Hands-Free Electronic Device Rule is one of the easiest ways to protect your TLC license and your livelihood. Keep these rules in mind every time you drive and save the official PDFs for reference. At Mega Insurance Brokerage, we keep TLC drivers informed about rule changes and best practices so you can stay on the road and avoid surprise penalties.

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